Privacy Policy

Effective Date:

1. Information We Collect

• Time and date of your use of the Service
• Features used and interactions with the Service
• Error logs and performance data

1.3 Data Processed by the Multi-Modal Agent

Our multi-modal agent plug-in, Kiksy.live, may process various types of data depending on the functionalities you use, such as:

• Text data entered by you or your users (e.g., typed input, conversational data)
• Audio and voice data (while using voice interaction feature)
• Images and visual data (if applicable to your usage)
• Any other data provided through the use of different modalities (text, speech, images, etc.)

1.4 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect and store information about your usage of the Service. These tools help us improve the performance and functionality of the Service, personalize your experience, and analyze usage patterns.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the Service.

2. How We Use Your Information

• To provide, operate, and maintain the Service
• To personalize and improve your experience with the Service
• To communicate with you, including sending updates, support messages, or promotional materials (if you have opted in)
• To monitor and analyze usage trends and performance of the Service, provide you analytics of the Service
• To detect, prevent, and address technical issues, security threats, and fraud
• To comply with legal obligations and enforce our terms of service
• To improve the functionality of our multi-modal agent – Kiksy.live (through training data and performance evaluations)

3. Data Retention

We will retain your personal data and usage data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

4. Sharing Your Information

• Service Providers: We may share information with trusted third-party vendors or service providers who assist in operating the Service under contractual obligations to ensure confidentiality and data protection.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
• Anonymized/Aggregated Data: We may share aggregated and anonymized data for statistical, research, or marketing purposes, without revealing personally identifiable information.

5. Data Security

We use commercially reasonable security measures to protect your data from unauthorized access, loss, or alteration. This includes encryption, firewalls, access controls, and secure data storage practices. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights related to your personal data, including the right to:

• Access and request a copy of your data
• Correct or update inaccurate data
• Delete or erase your data (subject to certain limitations)
• Object to the processing of your data
• Withdraw consent for processing (where consent is the legal basis)

To exercise your rights, please contact us at dpo@kiksarvr.com.

7. Third-Party Links

Our Service may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other appropriate means. The "Effective Date" at the top of this policy will reflect the date of the most recent changes.

11. Contact Us