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"The use of Ai in customer interactions has evolved dynamically over time. Not too long ago, chatbots were pretty basic in the sense that they followed a set of predefined rules, and if a customer asked something outside that scope, they hit a dead end......"

"Automation will become vital by 2025 for businesses willing to independently operate, seeing as almost 80% of organizations claim agentic AI improves their productivity whilst 75% of leaders agree that AI makes decision-making easier....."

"Artificial Intelligence is bringing about tectonic shifts across industries by making them more efficient, reducing costs, and informing decisions....."

"The year 2025 shall always be looked back upon as the era of agentic AI, wherein autonomous systems have actively perceived and satisfied customer needs to transform the retail industry...."

"AI is changing the way of interactions between businesses and customers. From chat support to personalized recommendations, AI's role in digital shopping has grown significantly..."

"Customer service has come a long way from waiting on hold in a call for a human representative up to interacting with AI-powered assistants that provide instant responses...."

"Humanoid AI response generators and Multimodal Agents are paving the way for transformation in digital commerce. Online transactions are increasingly becoming a hyper-personalized, seamless, and well-informed experience..."

" The retail world is abuzz as the NRF conference 2025 gears up to exhibit the most cutting-edge innovations shaping the industry. Among the standout solutions to be unveiled is Kiksy.live, a groundbreaking advancement in humanized AI, redefining how retailers engage with customers...."

"The relentless advancement in artificial intelligence (AI) has forced every retail organization to look at ways to make the most of the technology. Whether in the form of Copilots or chatbots, AI has seeped into every business operation..."

"In today’s competitive sales landscape where agents are pressured to close deals faster while balancing an uncountable number of leads, traditional methods cannot keep up with the demand for speed and personalization."