TL;DR: The Banking, Financial Services, and Insurance (BFSI) sector faces immense regulatory pressure.
Agentic AI offers a simplified approach to compliance, including AI compliance by embedding enterprise AI governance into systems from the ground up.
This enables regulatory-compliant AI systems capable of proactive AI for risk and fraud detection and powering automated compliance workflows, ensuring robust adherence to evolving standards.
The BFSI industry operates under intense regulatory scrutiny. Directives like GDPR, AML (Anti-Money Laundering), KYC (Know Your Customer), MiFID II, and countless national and international standards create a complex, ever-shifting compliance landscape.
Failure to comply doesn't just mean hefty fines; it can lead to severe reputational damage and loss of customer trust.
Traditional approaches to compliance often involve:
As AI in banking and financial services becomes more prevalent for operations, customer service, and analytics, ensuring regulatory-compliant AI systems adds another layer of complexity.
Agentic AI represents a significant evolution from rule-based automation or predictive analytics. It refers to AI systems (agents) that can:
Multi-agent systems deserve a special mention when discussing regulatory-compliant AI systems. These systems can have agents dedicated to monitoring systems in real-time which can trigger an interrupt routine and talk to other agents when a problem is detected.
The system can understand the issue, assess its implications against regulatory frameworks, decide on the appropriate course of action according to pre-defined governance rules, and execute that action, often initiating automated compliance workflows.
Integrating Agentic AI into BFSI operations fundamentally shifts the compliance paradigm from reactive to proactive.
Key benefits of embedding enterprise AI governance directly into workflows include:
The agent autonomously flags these transactions, cross-references involved parties against watchlists, compiles an initial investigation report with supporting data, and escalates it to a human compliance officer with a risk score and recommended actions, all within minutes.
It analyzes the changes, cross-references them with the bank's current data handling policies and systems documented in its knowledge base. The agent then identifies specific internal processes and documentation that need updating, drafts initial revisions, and flags them for review by the legal and compliance teams, initiating an automated compliance workflow.
It then autonomously verifies submitted documents against global databases, performs background checks, assesses risk profiles based on predefined parameters, and compiles a complete KYC/CDD (Customer Due Diligence) package. If all checks are clear, it can provisionally approve the account or flag it for human review if anomalies are detected, ensuring adherence to regulatory-compliant AI systems.
Implementing Agentic AI for compliance requires a strategic approach focused on building enterprise AI governance from the outset:
Relying on outdated or purely manual compliance methods is no longer sustainable. Agentic AI offers a powerful, proactive approach to embedding AI compliance and robust enterprise AI governance directly into the operational DNA of financial institutions.
Traditional systems follow fixed rules. Agentic AI is dynamic; it can interpret complex situations, learn from new data and regulatory changes, and make autonomous decisions to maintain AI compliance, going beyond simple rule-following.
Yes. Agentic AI systems can be designed to monitor regulatory updates. When new rules emerge, they can analyze the impact and assist in adapting automated compliance workflows and internal policies, ensuring ongoing adherence.
While Agentic AI automates many tasks, humans set the enterprise AI governance framework, review complex cases flagged by AI, handle exceptions, and ensure the ethical application of AI in banking.
Chief Executive Officer
Kavita has been adept at execution across start-ups since 2004. At KiKsAR Technologies, focusing on creating real life like shopping experiences for apparel and wearable accessories using AI, AR and 3D modeling